Shipping Policy
Thank you for shopping with Apple + Ivy! Please review our shipping and sales policy below before placing your order.
📦 Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note: Processing times may be extended during high-volume periods or promotions.
🇨🇦 Shipping Within Canada
We ship throughout Canada.
- FREE Standard Shipping on orders over $99
- Standard Shipping: 3–9 business days (after processing)
- Shipping rates for orders under $99 are calculated at checkout.
🇺🇸 Shipping to the United States
We also ship to the United States.
- FREE Standard Shipping on orders over $99
- Standard U.S. Shipping: 7–14 business days (after processing)
- Shipping rates for orders under $99 are calculated at checkout.
- Customers are responsible for any applicable customs duties, taxes, or import fees.
📍 Order Tracking
Once your order has shipped, you will receive an email with tracking details so you can follow your package.
🚚 Shipping Delays
Apple + Ivy is not responsible for shipping delays caused by:
- Carrier or postal service delays
- Weather conditions or natural events
- Customs processing
- Incorrect or incomplete shipping addresses
🏠 Incorrect Addresses
Please ensure your shipping information is correct at checkout.
Apple + Ivy is not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us, additional shipping charges may apply to resend the package.
❗ Final Sale Policy
All sales are final.
Apple + Ivy does not accept returns, exchanges, or refunds. Please review product descriptions carefully before placing your order.
💌 Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us at contact@applejewelz.com within 7 days of delivery or the expected delivery date so we can assist you.
🤍 Contact Us
If you have any questions about shipping or your order, please contact us at:
📧 contact@applejewelz.com
Thank you for supporting Apple + Ivy — faith-inspired apparel and accessories made with love.